terms and condiTIONS
1. Acceptance
By signing up for Five S Backend Support, you agree to our process and data use policy.
2. Services Provided
You will receive:
A CRM sub-account under The Funnel Panda system.
A custom intake website strictly for credit repair business use.
Fulfillment of client disputes through CDM.
Included Website Pages:
Home
About
Support / Contact Us
Consultation
Intake Form
Thank You Pages
Required system emails (for client intake and fulfillment)
Important:
We strictly provide backend support for credit repair websites automations only.
We do not cater to:
E-commerce websites
Affiliate, partner, or program pages
Additional landing pages or CMS content beyond the listed inclusions
If you wish to add features such as eBooks, partner programs, or other custom pages, you may hire your own developer or designer for those.
Our responsibility and service coverage end with the credit repair website, intake form, and standard back office automations.
3. Your Responsibilities
Providing accurate and complete business information.
Securing your access credentials and maintaining account privacy.
4. Ownership
All assets created are licensed for your business use only.
Do not copy, resell, or redistribute any part of the system or setup.
5. Cancellations & Access
If you cancel your backend support subscription:
Your access to the Five S Backend Support systems and all backend automations (including workflows, triggers, and Zapier connections) will be permanently removed, as these are part of a paid managed service provided by Five S Backend Support.
You will retain ownership of your website, as it was created specifically for your business. You may continue to use or host your website independently.
The backend system, CRM setup, automations, and CDM integrations remain the exclusive property of Five S Backend Support and are not transferable.
If you choose to end your subscription and begin working with another agency, platform, or white-label provider (such as GoHighLevel or similar systems):
You may contact us to obtain your relationship number for verification and transfer reference.
You may export all your client data (including contacts, notes, and intake submissions).
However, the back-office automations, workflows, Zapier connections, and managed system structure created and maintained by Five S Backend Support will not be transferred.
Our automations rely on our internal Zapier system and integrations with CDM. These resources are proprietary and part of our managed backend service package.
If you wish to restore your backend access in the future, you may resubscribe directly through the official Five S Backend Support website to reinstate services under a new active subscription.
6. Setup Timeline
Support tickets are answered within 48 business hours.
Standard setup takes 5–7 business days, depending on your responsiveness and the number of revision requests.
Please avoid excessive or repeated follow-ups, as this may delay completion.
Once your website is complete, you may begin using the custom client intake form we create for you.
Credit repair work starts only after your website is finalized — not based on client readiness or demand.
We do not offer rush setups (e.g., 1-day or same-day setups).
7. Post-Completion Updates
After your setup is approved or delivered:
Any additional content, pages, or design changes will incur an extra fee.
You may hire your own web developer or designer for ongoing updates.
We only provide technical fixes for issues caused by our setup, at no cost.
We do not continuously update your website after completion.
8. automations
Our backend setup includes only standard credit repair automations, such as:
Client intake notifications
Dispute round email sequences
Bureau response and follow-up reminders
Internal notifications for missing client information
Any additional automations such as marketing sequences, client nurturing, or custom workflows are not included in this package.
You may hire our team or another specialist for those additional automations if desired.
9. Support Timeline
All support tickets are answered within 48 business hours (Monday–Friday, 10 AM – 7 PM EST).
10. Legal Liability
We are not responsible for compliance issues, operational errors, or legal matters related to how you run your business or communicate with clients.
11. Payment Integrations
Payment processing setup (e.g., Stripe) is your responsibility. We provide tutorials, but we do not connect or manage payment accounts for you.
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